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battlewagon
PostPosted: Mon Sep 26, 2011 3:36 am  Reply with quote



Joined: 12 Jul 2010
Posts: 23

I ordered two shirts more than two months ago and they still havent arrived. Is there any way to contact the band or somebody who knows what the deal is? I've emailed soundmachine twice and got no response
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AMA
PostPosted: Mon Sep 26, 2011 4:45 am  Reply with quote



Joined: 23 Apr 2007
Posts: 2056
Location: Oh, Maryville. FOR NOW.

Faaaaacebooooooook them.












I really need to convince them to make me a Mod so I can make a sticky thread about where to reach them. Srsly.

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4M4 4 M0D3R4T0R 2013 4ND B3Y0ND!
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canine
PostPosted: Thu Oct 13, 2011 12:41 am  Reply with quote



Joined: 13 Oct 2011
Posts: 2

Kinda sad same thing happened to me ordered over two months ago. I will get in touch with them on Facebook but I really shouldn't have had to. Its kinda disparaging when I order from sound machine get no feed back and they don't respond to my emails. I understand their busy but I still feel as though they dropped the ball here.
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Onslaught Six
PostPosted: Thu Oct 13, 2011 4:36 pm  Reply with quote



Joined: 27 Feb 2010
Posts: 952
Location: In front of my computer.

"The Protomen never do anything 'quickly.'" - Panther

Rest assured, you'll get your stuff dude.

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AMA
PostPosted: Thu Oct 13, 2011 7:21 pm  Reply with quote



Joined: 23 Apr 2007
Posts: 2056
Location: Oh, Maryville. FOR NOW.

canine wrote:
Kinda sad. The same thing happened to me. I ordered stuff over two months ago and still haven't received them. I will get in touch with them on Facebook but I really shouldn't have to. It's kinda disparaging when I order from sound machine, get no feedback, and they don't respond to my emails. I understand they're busy but I still feel as though they dropped the ball here.


FIXED.



1. If you didn't already know, Sound Machine is just The Protomen in disguise. So there's no extra people helping run that boat. This can be extremely tough. There's nine of them and I think about three of them, mainly one in particular, deal with the merch and the online store. So that's three (mainly one though) VS a large number of fans and their wants/needs of merch. You're in the 99% bro/bra.

2. I don't think they ever respond to Soundmachine emails. Perhaps if people read every other thread that's been posted about this topic, you'd find that out.

3. I'm sure they have the best intentions of getting you your things. They are an honest folk, this I know. Without the fans, they are nothing. They understand this, I swear.



Anyways, I hope I didn't come off too much as a bitch. I just get tired of seeing people complain. I've seen the hard work these guys put into this band. It's a ridiculous amount considering that they could all just be working their normal jobs and living a normal life with their families, while playing a few local shows every now and then.

But they're not. They're trying to bring the fight to all fronts. They're sacrificing so we, the fans, can get a taste of the sweet nectar that is their music.





And with that, I'm done. Adieu.

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4M4 4 M0D3R4T0R 2013 4ND B3Y0ND!
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Deo Maxima
PostPosted: Thu Oct 13, 2011 8:03 pm  Reply with quote



Joined: 26 Dec 2006
Posts: 181
Location: Portland, OR

AMA wrote:

Anyways, I hope I didn't come off too much as a bitch. I just get tired of seeing people complain. I've seen the hard work these guys put into this band. It's a ridiculous amount considering that they could all just be working their normal jobs and living a normal life with their families, while playing a few local shows every now and then.

*Snip*


Settled, I dare say. And every day they make that sacrifice is another great day for us, so yeah.

Now, where's the traditional thread derail? I like kitties!
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AMA
PostPosted: Thu Oct 13, 2011 8:14 pm  Reply with quote



Joined: 23 Apr 2007
Posts: 2056
Location: Oh, Maryville. FOR NOW.

Deo Maxima wrote:
AMA wrote:

Anyways, I hope I didn't come off too much as a bitch. I just get tired of seeing people complain. I've seen the hard work these guys put into this band. It's a ridiculous amount considering that they could all just be working their normal jobs and living a normal life with their families, while playing a few local shows every now and then.

*Snip*


Settled, I dare say. And every day they make that sacrifice is another great day for us, so yeah.

Now, where's the traditional thread derail? I like kitties!





HOW ABOUT A CAT PUKING KITTENS? IT'D BE LIKE CATCEPTION IF THE KITTENS WERE PUKING KITTENS.

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Jay C
PostPosted: Thu Oct 13, 2011 9:09 pm  Reply with quote



Joined: 29 Mar 2009
Posts: 376
Location: Unknown

I can sympathize with them. I mean, if I ordered something 2 months ago and hadn't received it, I'd start asking questions.

However, I also side with you all too. From what I've seen, they're a little behind on getting merch out and about. No big deal. We just have to ignore the bulk of those posts and give them what they want to hear:

Automated Response wrote:
Give it a little more time. If it's not there in a few more weeks, then you could try getting a hold of them.

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Deo Maxima
PostPosted: Thu Oct 13, 2011 9:53 pm  Reply with quote



Joined: 26 Dec 2006
Posts: 181
Location: Portland, OR

AMA wrote:
Deo Maxima wrote:
AMA wrote:

Anyways, I hope I didn't come off too much as a bitch. I just get tired of seeing people complain. I've seen the hard work these guys put into this band. It's a ridiculous amount considering that they could all just be working their normal jobs and living a normal life with their families, while playing a few local shows every now and then.

*Snip*


Settled, I dare say. And every day they make that sacrifice is another great day for us, so yeah.

Now, where's the traditional thread derail? I like kitties!





HOW ABOUT A CAT PUKING KITTENS? IT'D BE LIKE CATCEPTION IF THE KITTENS WERE PUKING KITTENS.


SHIIIIIIIIIIT DOUBLECATBOW ACROSS THE SKY

I raise you a mouse-catpoline!

[/img]
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AMA
PostPosted: Fri Oct 14, 2011 11:03 am  Reply with quote



Joined: 23 Apr 2007
Posts: 2056
Location: Oh, Maryville. FOR NOW.


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AMA is like a keg of knowledge.




4M4 4 M0D3R4T0R 2013 4ND B3Y0ND!
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canine
PostPosted: Mon Oct 17, 2011 5:54 pm  Reply with quote



Joined: 13 Oct 2011
Posts: 2

I never doubted I would get the stuff I purchased and I understand why stuff like this happens. I was saying that they dropped the ball because from a business standpoint the lack of communication can come off as a little crass or uncaring? Especially from people who don't understand the setup of the protomen's shipping and all that. Which cause's more bitching and looks bad for potential future buyers.
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Jay C
PostPosted: Tue Oct 18, 2011 1:47 am  Reply with quote



Joined: 29 Mar 2009
Posts: 376
Location: Unknown

I understand you. Believe me. I'd get paranoid if my swag was AWOL. We're just glad that you came here for understanding.

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YCobb
PostPosted: Tue Oct 18, 2011 2:19 am  Reply with quote



Joined: 16 Oct 2011
Posts: 9
Location: We're at a level select...

I don't know the deal with this thread and all that, but I do know that they respond to Soundmachine emails, as a few got sent back and forth when I had to return my vinyl.

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championz
PostPosted: Sat Jan 19, 2013 6:12 am  Reply with quote



Joined: 19 Jan 2013
Posts: 1

YCobb wrote:
I don't know the deal with this thread and all that, but I do know that they respond to Soundmachine emails, as a few got sent back and forth when I had to return my vinyl.

Of all shapes, sizes and er...genders.

I bloody love t-shirts, and now you can display favourites and new purchases here, should you desire...

I just ordered these.
cheap polo shirts
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